Course Provider
What will you learn in this Business Process Management course online?
- Define business process management and related concepts.
- Recognize the vital role processes play in a business.
- Appreciate the role of technology in process management.
- Develop a vision to guide process improvement.
- Understand how to design or enhance an existing process using the business process life cycle.
- Construct a process map.
- Perform a what-if analysis to improve your processes
- Implement and monitor process changes.
- Identify how Lean and Six Sigma methods can assist in managing and improving processes.
- Use a variety of tools and techniques to eliminate waste and redundancies.
Business Process Management
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Skill Type
Professional Skills -
Domain
Problem Solving & Critical Thinking -
Course Category
Deepskilling Course -
Nasscom assessment Coming Soon -
Course Covered under GoI Incentive
No -
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Course Price
INR 2,000+ 18% GST -
Course Duration
40 hours
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Why should you take this best Business Process Management course?
- BPM is a critical tool for organizations looking to optimize their business operations and achieve their strategic goals.
- It is a critical for your success and is the perfect way to show employers that you are serious about business process management.
- With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
Who should take this Business Process Management course?
- Young professionals
- Entrepreneurs
Curriculum
- The fundamentals of business process management
- Defining business process management
- Reflecting on processes
- The business process life cycle
- The vision phase.
- The design phase (including process mapping)
- The modeling phase.
- The execution phase.
- The monitoring phase (including an introduction to the balanced scorecard and business activity monitoring)
- The optimizing phase (including an introduction to Lean and Six Sigma methods)
Tools you will learn in this Business Process Management course
You will be able to learn these Business Process Management Tools:
- Process Mapping
- Business Process Modeling Notation (BPMN)
- Swimlane Diagrams
- Value Stream Mapping
- Business Process Automation
- Key Performance Indicators (KPIs)
- Process Simulation
- Process Improvement Methodologies (e.g., Six Sigma, Lean)
- Workflow Management Systems (WfMS)
- Process Mining
FAQs
Business Process Management (BPM) systematically improves and optimizes an organization's processes and procedures. It involves designing, documenting, executing, monitoring, and continuously improving processes to increase efficiency, reduce errors, and improve overall organizational performance.
Business Process Management (BPM) and Customer Relationship Management (CRM) are two distinct but related concepts in the field of business management. BPM is a systematic approach to improving an organization's processes to make them more efficient, effective, and responsive to change. On the other hand, CRM is a strategy for managing all aspects of an organization's interactions with its customers and potential customers.
Six Sigma is a quality management methodology that can be used as a tool within the context of Business Process Management (BPM). Six Sigma is focused on improving the quality of processes by identifying and removing the causes of defects and minimizing process variability.