Course Provider
What will you learn in Salesforce Administrator Explorer course?
- A Salesforce Admin Explorer solves business problems by customizing the Salesforce Platform.
- They build, configure, and automate technology solutions to deliver business value.
- Salesforce Administrators work with stakeholders to define system requirements and customize the platform.
- Most importantly, they enable users to get the most from Salesforce technology.
- A Salesforce Admin best understands how to make the platform work for their company’s goals.
- Core responsibilities include supporting users, managing data, maintaining security standards, and delivering actionable analytics.
Salesforce Adminstrator Explorer
-
Skill Type
Emerging Tech -
Domain
Cloud Computing -
Course Category
Deepskilling Course -
Certificate Earned Joint Co-Branded Participation Certificate -
Nasscom assessment Available -
Course Covered under GoI Incentive
No -
-
Course Price
Free -
Course Duration
40 hours
-
Why should you take this Salesforce Administrator Explorer course?
- This course content is aiming at the students to:
- Help in collaborating with business and technical stakeholders to design, configure, and implement Salesforce.
- Develop a mindset in solving business problems using the Salesforce Platform
- Proactively set up processes to manage and protect customer and business data.
- Hands on practice on provide reporting on a regular basis to help users and executives gain insights and make decisions from Salesforce data.
- Learn how to create human-centered user experiences in Salesforce.
- Understand how to Create, maintain, and enhance automated business processes.
Who should take this Salesforce Administrator Explorer course?
- This Salesforce Admin Explorer course involves no prerequisites.
- Any interested University graduate who is pursuing Engineering / Science / Commerce / Business Administration / Computer Applications can take up this course.
- This will provide a platform to the University graduates / students who are freshers seeking an opportunity at the Salesforce ecosystem / someone who would like to switch over from other technology to Salesforce.
- However, professional experience with the basic concepts and functions of Salesforce such as navigating Salesforce, Data management and Security, and using Sales Cloud is beneficial.
- This course can be integrated with the Engineering / Technology / Computer Science Syllabus; preferably in the III/ IV Year.
- The Course can be integrated as a Core / Professional Elective / Career Elective / Open Elective.
- Faculty and the students get an opportunity to the new way of learning on Trailhead platform from Salesforce.
Curriculum
- Salesforce Platform Basics
- Prepare Your Salesforce Org for Users
- User Management
- Customize an Org to Support a New Business Unit
- Identity Basics
- Data Security
- Permission Set Groups
- Protect Your Data in Salesforce
- Data Modeling
- Lightning Experience Customization
- Customize a Salesforce Object
- Lightning App Builder
- Formulas and Validations
- Accounts & Contacts for Lightning Experience
- Leads & Opportunities for Lightning Experience
- Products, Quotes, & Contracts
- Campaign Basics
- Customize a Sales Path for Your Team
- Service Cloud for Lightning Experience
- Set Up the Service Console
- Create a Process for Managing Support Cases
- Set Up Case Escalation and Entitlements
- Chatter Administration for Lightning Experience
- AppExchange Basics
- Data Management
- Import and Export with Data Management Tools
- Reports & Dashboards for Lightning Experience
- Create Reports and Dashboards for Sales and Marketing Managers
- Approve Records with Approval Processes
- Build a Simple Flow
- Flow Builder Basics
Tools you will learn in this Salesforce Administrator Explorer course-
Some of the Tools that the candidate learns during this course include:
- Salesforce Platform and usage
- Data Security tools and applications
- Data Modeling techniques and applications
- Lightening App Builder, creating various applications etc.
- Chatter Administration basics and its uses.
- AppExchange Basics and implementation with case studies
- Data Management, delicacy management, Import and export of data on salesforce.
- Creating Reports and Dashboards on Salesforce
- Flow builder basics, its uses and implementation
FAQs
Help in collaborating with business and technical stakeholders to design, configure, and implement Salesforce.
Develop a mindset in solving business problems using the Salesforce Platform, proactively set up processes to manage and protect customer and business data.
Hands on practice on provide reporting on a regular basis to help users and executives gain insights and make decisions from Salesforce data.
Learn how to create human-centered user experiences in Salesforce; Understand how to Create, maintain, and enhance automated business processes.
Any interested University graduate who is pursuing Engineering / Science / Commerce / Business Administration / Computer Applications can take up this course.
This course can be integrated with the Engineering / Technology / Computer Science Syllabus; preferably in the III/ IV Year. The Course can be integrated as a Core / Professional Elective / Career Elective / Open Elective.
Faculty and the students get an opportunity to the new way of learning on Trailhead platform from Salesforce.