Course Provider
What will you learn in Salesforce Business Analyst Professional course?
- Salesforce Business Analyst Professional is a project-based, business-improvement role.
- Business analysts professional help guide businesses to improve business processes and efficiency in Salesforce.
- They elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions.
- Think of the Salesforce business analyst professional like an interpreter.
- They’re the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results.
Salesforce Business Analyst Professional
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Skill Type
Professional Skills -
Domain
Project Management -
Course Category
Professional Skills -
Certificate Earned Joint Co-Branded Participation Certificate -
Nasscom assessment Coming Soon -
Course Covered under GoI Incentive
No -
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Course Price
Free -
Course Duration
30 Hours
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Why should you take this Salesforce Business Analyst Professional course?
- Performance - To maximize the value of a system through architecture best practices and technical specifications.
- Adoption - Allowing and empowering users to utilize the functionality that has been enabled in your Salesforce instance.
- Communication - To communicate with stakeholders and enquire about various aspects of the project.
- Automation - To ensure that business automation and data management are smooth and well established.
- Security - To Safeguarding the Salesforce instance from unwanted individuals through identifying threats on your security landscape.
Who should take this Salesforce Business Analyst Professional course?
- Individuals who are new to the Salesforce system and would like to explore the tools Business Analytics with Salesforce, which include –
- Generalists: Generalists can work in a variety of orgs; they are expected to perform the duties of a BAP as well as those of an admin.
- Specialist: Individuals specialize in a unique aspect of Salesforce & typically work at Salesforce consultancies, where clients need that specialty only for a project engagement.
- Pure Business Analysts: These typically work at enterprise companies; they could be transitioning from one team to another, or their company is just starting out with Salesforce.
- Technical Business Analysts: Individuals have a heavy emphasis on the systems and on data, who may delve into code.
- Functional Business Analysts: Individuals have a deep understanding of the business process itself and how the system functions.
- Hybrid Business Analysts: These individuals have got a little bit of everything, they can span the gamut no matter what.
Curriculum
- Essential Business Analyst Skills
- Drucker School—Business Performance Basics
- Organizational Alignment (V2MOM)
- Admin & BA Job Comparison: Quick Look
- Salesforce Business Analyst: Quick Look
- Business Analyst Best Practices
- Application Lifecycle and Development Models
- Salesforce Agile Basics
- Scrum and Kanban at Salesforce
- Salesforce Optimizer
- Security Basics
- Salesforce Customer 360
- Demo Storytelling
- Drucker School—Organizational Change Leadership
- Content Strategy Development
- Trust and Influence
- Journey Mapping
- Innovation Customer Discovery
- Innovation Ideation & Prototyping
- Diagramming Essentials
- Virtual Whiteboarding: Quick Look
- Salesforce Adoption Strategies
- Sales Operations Use Case and Best Practices
- Relationship Building
- Process Mapping for Business Analysts
- Business Process Mapping
- User Experience Basics
- Change Set Development Model
- Git and GitHub Basics
- User Story Creation
- Salesforce DevOps with Copado
- User Acceptance Testing
- Advanced Salesforce Release Readiness Strategies
- Strategies for Presenting to Executive Audiences
- Project Management Essentials
- Salesforce Platform Basics
- Data Modeling
- Data Management
- Project: Customize an Org to Support a New Business Unit
Tools you will learn in this Salesforce Business Analyst Professional course
Some of the Tools that the candidate learns during this course include-
- Salesforce Platform and usage
- Salesforce Agile Basics
- Scrum and Kanban at Salesforce
- Salesforce Optimizer
- Security Basics
- Journey Mapping
- Innovation Customer Discovery
- Innovation Ideation & Prototyping
- Process Mapping for Business Analyst
- Git and GitHub Basics
- Salesforce DevOps with Copado
- Data Modeling
- Data Management
FAQs
To create Business Analyst professional who focus on business-improvements and project successes.
By guiding the businesses to improve processes and efficiency by making actionable recommendations and communicate between IT and business stakeholders to ensure all involved work together to achieve the best results.
Hands on practice on provide reporting on a regular basis to help users and executives gain insights and make decisions from Salesforce data.
Learn how to create human-centered user experiences in Salesforce; Understand how to Create, maintain, and enhance automated business processes, analyze the data, and manage the data efficiently.
Any interested University graduate who is pursuing Engineering / Science / Commerce / Business Administration / Computer Applications can take up this course.
This course can be integrated with the MBA / M. Com / BBA Syllabus. The Course can be integrated as a Core / Professional Elective / Career Elective / Open Elective.
Management and IT Faculty can use the Salesforce tools for Business Analytics / Research effectivey.