These Subscriber Terms of Service (“Agreement,” “Terms,” or “Terms of Service”) is a legally binding agreement between you (the “User,” “Subscriber,” “Student,” “you,” or “your”) and EdCast Asia Private Limited (“EdCast,” “we,” “us,” “our”). You acknowledge and agree that your use of the Future Skills Prime platform (the “FSP Platform,” “Future Skills Prime Platform,” “FutureSkills Prime,” or “Platform”), website at https://futureskillsprime.in/ (the “Website”), or through our mobile application (the “App”) will be governed by these Terms of Service, our Privacy Policy (available at https://futureskillsprime.in/privacy-policy/), and any related document.

The “Subscriber”, “Company”, “nasscom”, “SSC nasscom”, “GoI / MeitY” and “Content Partner” (as defined hereunder) may be individually referred to as “Party” and collectively referred to as “Parties”, as the context may require.

Definitions:

1. Company” shall mean EdCast Asia Private Limited, a company incorporated under the laws of India and having its registered office at Unit No. GB 61 to 68 and 86 to 92 Phoenix Paragon Plaza, LBS Marg Kurla West Mumbai, India.
2. “Content Partner/Seller” shall mean Partner i.e. the alliance/ecosystem partners engaged by the Company for the FSP Program who shall, inter alia, create/provide media content, including virtual instructor led programmes, for the FSP Program, create virtual laboratories and determine the career lack in the Subscribers.
3. “SSC nasscom” shall mean IT-ITeS Sector Skills Council nasscom which is an integral part of the National Association of Software and Service Companies (nasscom), the skill standard setting body of the IT-ITeS industry: is the seller and administrator of Assessments on FSP Platform.
4. “GoI”/“MeitY” shall mean the Ministry of Electronics and Information Technology, Government of India.
5. “Subscriber(s)” shall mean any individual, who is an Indian Citizen, who subscribes to the FSP Program and the Courseware therein.

Other Definitions:

“Courseware/Content” shall mean and include without limitation all course materials, e-learning, labs, simulations, toolkits, video training, educational documents, training reference materials, textbooks, certification exams, instructor packages; as well as training courses, instructor service, and train-the-trainer services provided by the Content Partner for use in connection with the Program for the Future Skills Prime marketplace. The Courseware will also include virtual instructor-led training programmes, assessment, and diagnostics individually or a combination of any of the foregoing.

If you are unsure as to the terms of this Agreement, please do not proceed further and contact us at support@futureskillsprime.in.

THESE TERMS OF SERVICE HAVE BEEN DRAFTED IN ACCORDANCE OF EDCAST’S UNDERSTANDING OF THE PROVISIONS OF RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 (AS AMENDED) THAT REQUIRE PUBLISHING OF THESE TERMS OF SERVICE.

WHERE APPLICABLE, THESE TERMS AND THE PRIVACY POLICY ARE COMPLIANT WITH THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES, 2011 (AS AMENDED) WHEREVER APPLICABLE.

PLEASE READ THE TERMS CONTAINED IN THESE TERMS OF SERVICE CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION.

BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING THE BOX INDICATING YOUR ACCEPTANCE OR BY USING AND NAVIGATING THROUGH THE FSP PLATFORM THROUGH THE WEBSITE AND/OR APP, YOU AGREE THAT (A) YOU HAVE READ AND UNDERSTOOD THE AGREEMENT; (B) OR, IF YOUNGER THAN 18, THAT YOU HAVE YOUR PARENTS OR LEGAL GUARDIAN TO REVIEW THIS AGREEMENT AND CONSENT TO PARTICIPATE IN THE FUTURE SKILLS PRIME PROGRAM; (C) YOU CAN FORM A BINDING CONTRACT AS SET UNDER INDIAN CONTRACT ACT, 1872; AND (D) YOU ACCEPT THESE TERMS OF SERVICE AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS AS WELL AS OUR PRIVACY POLICY REFERENCED HEREIN.

Your use of the FSP Platform, Website, and the App shall constitute your acceptance of these Terms of Service and to all of the terms and conditions stated hereunder and our Privacy Policy referenced herein. Capitalized terms not defined herein shall have the same meaning ascribed to them under our Privacy Policy.

PLEASE READ THE TERMS CONTAINED IN THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION.

1. INTRODUCTION TO EDCAST AND ITS SERVICES

EdCast, as contracted as a technology partner, has developed the FSP Platform for implementing the Future Skills Prime Program (the “FSP Program,” or “Future Skills Prime Program”) under the aegis of the National Association of Software and Service Companies (“nasscom”) vis-à-vis IT-ITeS Sector Skills Council nasscom(“SSC nasscom”) in collaboration with relevant authorities of the Government of India (“GOI”) for authorized Subscribers, as defined below in Section 4, to have access to and certification under the Future Skills Prime Program (the “Services”).

The key beneficiaries of the Platform are (i) IT employees in IT firms and Non-IT firms, (ii) IT and Non-IT employees aspiring to use new and emerging technologies in their respective domains, (iii) re-skill/ up-skill employees whose skills for a particular job have become outdated and may no longer be employed, (iv) Central Govt. & State Govt. Employees including employees of PSUs & Autonomous bodies (Govt. Employees) would also benefit from the platform, (v) fresh recruits (who have been offered employment) but are yet to take up a job, as well as undergoing/ selected for internship & apprenticeship roles in IT/ ITeS etc.

2. TERRITORY

Platform, Website, and the App are primarily available for use and download, inside India. If you have any questions regarding this Section, please email us at support@futureskillsprime.in.

3. PRIVACY POLICY

Our Privacy Policy describes how we handle the personal and business information (collectively “Personal Information”) you provide when you register on, access and use the FSP Platform on the Website or the App. You understand that through your use of the FSP Platform, Website, or the App, you consent to the collection and use (as set forth in the Privacy Policy) of this Personal Information, including the transfer of this Personal Information (i) as required for storage, processing and use by us in accordance with applicable laws, and (ii) to nasscom and GOI for storage, processing and use by them in accordance with applicable laws. In the event you register for the FSP Program as part of a group created by a third-party organisation, you consent to the sharing of your Personal Information with such third-party organizations for storage, processing and use in accordance with applicable laws. In the event you register for any course offered by a third party on the Platform, you consent to access, collection and use by EdCast, nasscom and/or GOI of all information relating to your performance in respect of such a course, including the status of completion of such a course by you. You may sign-up and login by connecting your account with certain third-party networks like Facebook or Gmail (each a “Linked Network”). You can also elect to sign in or sign up for said Services through an approved Linked Network. If you elect to sign up through or connect a Linked Network, we receive certain profile and account information about you from the Linked Network. The specific information provided by Linked Network/s is determined by you and these third parties and may vary with reference to the network concerned. In all cases, the permissions page for the Linked Network will describe the information being shared. You should consult their respective privacy policies for information about their practices. You understand and agree that the terms of this Agreement are in addition to terms contained in the Privacy Policy and in the event of any conflict, the terms of this Agreement shall prevail.

4. ELIGIBILITY & ACCESS RESTRICTIONS

To be eligible to use the FSP Platform, Website, or the App, you must meet the following criteria and represent and warrant that you: (1) are not currently restricted from accessing the FSP Platform, Website, or the App, or not otherwise prohibited from having an account; (2) are not our competitor, or are not using the FSP Platform, Website, or the App for reasons that are in competition with us; (3) have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party and applicable laws thereof; (4) will not violate any of our rights, including intellectual property rights such as patent, copyright, and trademark rights; (5) agree to provide at your cost all equipment, browser software, and internet access necessary to use the FSP Platform, Website, or the App. For the purposes of these Terms of Service, a “Subscriber” is anyone who represents and warrants that they meet the eligibility criteria set out hereinabove to have access to the FSP Platform, the FSP Program, and/or the Content, as defined in Section 6 below.

5. YOUR RIGHTS

Subject to your compliance with the terms of this Agreement, we grant you a limited, non-exclusive, revocable, non-transferable, non-licensable, non-sublicensable right to access and use the FSP Platform, Website, and App to access, stream, and use Content (as defined in Section 12 herein) made available in or otherwise accessible through the FSP Platform, Website, or the App, strictly in accordance with this Agreement.

You will not use, copy, adapt, modify, prepare derivative works based upon the FSP Platform, Website, or the App, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the FSP Platform, Website, or the App, except as expressly permitted in these Terms of Service.

When accessing the FSP Platform, Website, or the App, you need to make sure that your internet connection is adequate. You are solely responsible for your internet connection, including and not limited to, the applicable charges, rates, tariffs, and other fees that might apply.

YOU AGREE THAT NEITHER WE NOR nasscomARE LIABLE FOR ANY DAMAGES OR INJURY RESULTING FROM YOUR ACCESS OR USE OF THE FSP PLATFORM, WEBSITE, OR THE APP. WE PROVIDE NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY. THERE IS NO WARRANTY WHICH WILL EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ANY DAMAGE ALLEGED FOR A LOSS OR INJURY IS LIMITED TO THE FEE, IF ANY, PAID TO EDCAST FOR THE ABILITY TO ACCESS OR USE OUR FSP PLATFORM, WEBSITE, AND/OR THE APP.

You agree that, unless agreed by nasscom in writing, nasscom shall not be liable to you for (i) any act or neglect of EdCast or any of the Content Partners (defined below in Section 12); or (ii) any problems with the FSP Platform or Content transmitted thereover. You agree that nasscom shall be indemnified by EdCast from and against all costs, liabilities, losses and expenses on account of legal proceeding(s)/claim brought against nasscom by you to the fullest extent allowed by applicable law. You agree that neither, EdCast, nasscom, nor GOI guarantees or offers employment to you in connection with the Future Skills Prime Program. You agree that use of any Content, as defined below, on FSP Platform shall solely be for your own personal and non-commercial use and you may not copy, reproduce, or otherwise share the Content with any other person.

You agree to provide true, accurate, current and complete information on yourself as prompted by any registration form (your “Credentials”) and to maintain and promptly update your Credentials to ensure it remains true, accurate, current and complete. You agree that your Credentials will be used for course and other credit in accordance with these Terms of Service and the FSP Program and in accordance with terms governing Linked Networks as defined under Section 3. The terms and conditions pertaining to completion of courses, granting of certifications and incentives will be provided by EdCast, nasscom and the Content Partner, which may be obtained from nasscom or the Content Partner as applicable, or as identified and appropriated by those concerned.

You acknowledge and agree that, if you are redirected to the weblink/platform and environment of the Content Partner to access and use the Content, then the terms and conditions, including privacy policy, of such Content Partner’s weblink/platform shall also apply to you, in addition to this Terms of Service. You further acknowledge and agree that if there is any conflict between the terms and conditions of the Content Partner’s weblink/platform and this Terms of Service, EdCast and the Content Partner shall amicably resolve any differences/disputes arising due to any conflict in such terms and conditions. Such terms and conditions as resolved by EdCast and the relevant Content Partner shall be notified and applicable to you on the FutureSkills Prime marketplace and the Content Partner’s weblink/platform, to facilitate the delivery of the Content to you through the Content Partner’s weblink/platform.

6. ACCESS AND SERVICE RESTRICTIONS

You agree that the FSP Platform, including but not limited to the Website, App, graphics, trademarks, and editorial content contains proprietary content, information, and material, which are owned by EdCast, nasscom, GOI and/or our Content Partners (collectively “IP”) and such IP and Content are protected by applicable intellectual property and other laws, including but not limited to copyright protection. You agree that you will not use such IP or Content other than for your permitted use of the FSP Platform, and/or the Future Skills Prime Program or in any manner that is inconsistent with the terms contained in this Agreement.

You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the FSP Platform, Website, or the App, in any manner, and you will not exploit the FSP Platform, Website, or the App in any unauthorized way whatsoever, including but not limited to, using the FSP Platform, Website, or the App to transmit any computer viruses, worms, trojan horses or other malware, or by trespassing or burdening network capacity. You further agree not to use the FSP Platform, Website, or the App in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that we are not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, infringing or illegal messages or transmissions that you may receive as a result of using the FSP Platform, Website, or the App.

You agree that the responsibility for maintaining the confidentiality of account information, including password (the “Logon Information”), and for all activities that occur with respect to your account, whether authorized by you or not, whether in connection with a lost or stolen Logon Information, shall vest solely with you and neither EdCast nor nasscom shall be liable for such Logon Information. You shall defend, indemnify and hold EdCast, nasscom, and the GOI and their officers, employees, directors, agents, and contractors harmless for any damages caused by your breach of this responsibility, whether authorized by you or not.

7. RESERVATION OF RIGHTS

You acknowledge and agree that the FSP Platform, Website, and the App are provided for your use. Except to the extent necessary to access and use the FSP Platform, Website, or the App, nothing in this Agreement grants any title or ownership interest in or to any copyrights, patents, trademarks, trade secrets or other proprietary rights in or relating to the FSP Platform, Website, or the App, whether expressly, by implication, estoppel, or otherwise. EdCast and its licensors and service providers reserve and will retain their entire right, title, and interest in and to the FSP Platform, Website, and the App, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.

8. ACCESS RIGHTS

You agree that we have the right to disable your access and use rights to the Website and/or App, at any time if, in our opinion, you have violated any provision of this Agreement and/or our Privacy Policy. You agree to cooperate with us if the security of the FSP Platform, Website, or the App is compromised by you or another person through the use of the FSP Platform, Website, or the App. We will not be liable for any loss or damage arising from your failure to comply with this Section 8.

Access to the Platform shall be for two (2) years or for the duration of the FSP Program, whichever is less. The FSP Program is funded by GOI and GOI reserves the right to withdraw the FSP Program or any part thereof at any time at its sole discretion.

9. USER DO’S AND DON’T’S

As a condition to access the FSP Platform, Website, and/or the App, you agree to this Agreement and to strictly observe the following Do’s and Don’ts:

Do’s

1. Comply with all applicable laws, including, without limitation copyright laws, information technology laws and rules, tax laws, export control laws and regulatory requirements;
2. Provide accurate information to EdCast and update from time to time as may be necessary;
3. Review and comply with our Privacy Policy; and
4. Review and comply with notices sent by EdCast if any, concerning the FSP Platform, Website, or the App.

Don’ts

1. Duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, otherwise transfer or commercially exploit the FSP Platform, Website, or the App (excluding any user content);
2. Reverse engineer, decompile, disassemble, decipher, capture screen shots, or otherwise attempt to derive the source code for any underlying intellectual property used to provide the FSP Platform, Website, or the App, or any part thereof;
3. Utilize information, content or any data you view on and/or obtain from the FSP Platform, Website, or the App to provide any service that is competitive with us;
4. Imply or state, directly or indirectly, that you are affiliated with or endorsed by EdCast or nasscom unless you have entered into a written agreement with us or nasscom, as the case may be;
5. Adapt, modify or create derivative works based on the FSP Platform, Website, or the App or technology underlying the FSP Platform, Website, or the App, or other Users’ content, in whole or in part;
6. Rent, lease, loan, trade, sell/re-sell access to the FSP Platform, Website, or the App or any information therein, or the equivalent, in whole or part;
7. Deep-link to the Website for any purpose, i.e. including a link to our proprietary web pages other than our home page;
8. Access, reload, or “refresh” or make any other request to transactional servers that are beyond generally accepted usage of web-based applications;
9. Use manual or automated software, devices, scripts robots, other means or processes to “scrape”, “crawl” or “spider” any web pages, the Content or any other data contained in the Website and/or the FSP Platform;
10. Use automated methods to add contacts or send messages;
11. Engage in “framing”, “mirroring”, or otherwise simulating the appearance or function of Website, the Content or any other data on the FSP Platform;
12. Attempt to or actually access the FSP Platform, Website, or the App by any means other than through the interface provided by EdCast;
13. Attempt to or actually override any security component included in or underlying the FSP Platform, Website, or the App;
14. Engage in any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses;
15. Remove any copyright, trademark or other proprietary rights notices contained in or on the FSP Platform, Website, or the App, including those of both EdCast or any of our licensors; or
16. Use any information obtained from the FSP Platform, Website, or the App to harass, abuse or harm another User.
17. Host, display, upload, modify, publish, transmit, update or share any information:
    1. grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    2. that violates any law in force;
    3. that infringes any patent, trademark, copyright or other proprietary rights of a third-party;
    4. that impersonates another person;
    5. threatens public health or safety; promotion of cigarettes or any other tobacco products or consumption of intoxicant including alcohol and Electronic Nicotine Delivery System (ENDS) & like products that enable nicotine delivery except for the purpose & in the manner and to the extent, as may be approved under the Drugs and Cosmetics Act, 1940 and Rules made thereunder; and
    6. threatens critical information infrastructure.

10. COMMUNICATION AND NOTIFICATIONS

To enable us to serve you better, you are required to provide EdCast, nasscom, GOI and/or Content Partner (collectively referred to as the “Notifiers”) with your consent to reach out to you. You understand and agree that you may receive information and push notifications from the Notifiers via email, the App, text message on your mobile device, or calls to your mobile number. You hereby consent to receive communications via email, the App, text message on your mobile device, or calls to your mobile number. You acknowledge that you may incur additional charges or fees from your wireless provider for these communications, including text message charges and data usage fees, and you acknowledge and agree that you are solely responsible for any such charges and fees and not the Notifiers.

The Notifiers may send you text messages on your registered mobile number that you share with the Notifiers. All text messages originating from the Notifiers, where applicable, through authorized third-party service providers will at all times be compliant with guidelines prescribed by the Telecom Regulatory Authority of India (“TRAI”).

Nature of communication from the Notifiers is broadly classified into two (2) categories:

1. Transactional SMS. Transactional messages are messages that carry your account and transaction specific information such as one-time passwords in connection with registration for any of the services or campaign related offerings, account status, invoice details, confirmation alerts, bank accounts status and other details in the form of real-time updates on the activities on your account. You may receive transactional messages even if you are a Do-Not-Disturb (“DND”) registered user. Transactional messages will not contain any promotional content. The transactional messages shall originate from ‘XX-FSPRIME’ which is the sender id.
2. Promotional SMS. You may also receive text messages in the event that you are a non-DND registered user. The Notifiers may send you such text messages to update you on the service offerings that may be of interest to you.

11. DATA SHARING CONSENT

The Subscriber hereby agrees and provides his/her consent to allow the FSP Platform, EdCast, and SSC nasscom and/or its nominated/empaneled agency(s) to collect, receive, process, and thereafter utilize the data related to the Subscriber, including but not limited to, scores, type of assessment undertaken, type of Content subscribed to etc. so as to enable delivery of Services to the Subscriber on the FSP Platform and for any other lawful purpose as it may deem necessary.

12. PAYMENT

1. Access to the FSP Platform. Access to the FSP Platform and Services are currently provided to you at no cost to you. In the event that we change this in the future, we will communicate such modification to you specified via a revised/ another agreement between EdCast and you.
2. Payment for Content/Assessment. Notwithstanding anything to the contrary herein, you will be responsible for paying the fees for the specific Content/Assessment fee offered over the FSP Platform by the Content Partners/SSC nasscom. By purchasing any Content/Assessment offered under the FSP Program on the FSP Platform, you are granted a non-exclusive and non-transferable right to access, view and use the relevant Content, undertake the requisite Assessment and will not use or reproduce any of the Content, including Assessment questions, in any manner, unless expressly authorised by the Content Partner or EdCast or SSC nasscom, as applicable.

For the purposes of these Terms of Service:

1. “Courseware/Content” shall mean any content, courses, instruction, or other educational material made available to you over the FSP Platform under the FSP Program by a Content Partner. For the purposes of these Terms of Service, a “Content Partner/Seller” shall mean any entity authorized by EdCast to make Content available to Subscribers over the FSP Platform in connection with the FSP Program. You may pay for the Content by using a credit card or other authorized forms of payment.
2. “Assessment” shall mean paid assessments in the form of an assignment, quiz, exercise or such other form of assessment carried out by nasscom /SSC nasscom, through its empaneled Assessment Agencies, on the FSP Platform for assessing Subscribers, with respect to Foundation, Bridge or Deep Skilling courses or such other Content as may be necessary under the FSP Program and providing relevant certification to Subscribers based on the outcome of such assessments. For the purposes of this Terms of Service, the term “Assessment Agencies” shall mean the formalized pan India articulation established and empaneled by SSC nasscom and GoI to conduct the Assessments.
3. Incentive Schemes. In the event that you are eligible or qualify for government incentives or wish to avail benefits under any incentive schemes rolled out by the GoI, it is hereby clarified the terms and conditions governing such schemes will not fall under the purview of these Terms and instead shall be governed by a separate agreement.

13. REFUND POLICY

Subject to the provisions of this Policy, Items bought on FutureSkills Prime are non-refundable due to the consumable (digital) nature of the product

Trial Period: FutureSkills Prime does not offer a trial period for any product

Change in Price: FutureSkills Prime can change the prices of the products at its sole discretion. There shall be no refunds in the event of a price reduction or promotional offering

Subscription: Subject to the provisions of this policy, refunds will not be provided for any subscription. FutureSkills Prime does not provide credit, refunds, or prorated billing for products. Learners may continue to have access to the products purchased on FutureSkills Prime until the end of the defined access period 

Replacement: FutureSkills Prime does not offer any replacement for any product

Currency: FutureSkills Prime is exclusive for Indian resident citizens making all transactions in Indian currency ‘INR’

Refund Window: For cases which may qualify for refund under the provisions of this policy, learner needs to reach out to the support team within 3 days from the date of purchase

Support id: For any grievance issues/queries, learner/beneficiary may write a mail to support@futureskillsprime.in The learner/beneficiary will receive the response at the earliest on a best effort basis

Steps to apply for Refund: Learner may reach out to the chat support team OR send an email to the support id with a short description of the case (a few questions will be asked to help us understand the scenario)

Exceptions: Please note that each circumstance is unique and electing to make such an exception in one instance does not obligate FutureSkills Prime to do so in another instance. FutureSkills Prime reserves the right to make the final decision in all cases based on merits

FutureSkills Prime shall entertain refund, at the sole discretion of FutureSkills Prime, pursuant to conducting of investigation and upon full satisfaction of genuineness of the following exceptional instances
 

S. No	Scenarios for Refund Requests	Refund Policy	Refund Timeline by FSP (FutureSkills Prime)
1	Duplicate Purchases made by Learner - Learner has consumed the second product - such as an assessment or Competency Diagnostic (CD)	If the Learner has consumed the second purchased product - no refund will be processed	Not Applicable
2	Duplicate Purchases made by Learner - Learner has consumed the second product - such as an assessment or Competency Diagnostic (CD)	If the Learner has not consumed the second purchased product - then the entire cost of Purchase including GST will be refunded post deducting the Payment Gateway charges.	10 calendar days from the date the decision to refund is communicated by FSP to the learner
3	Payment deduction is done twice by Payment partner - The payment gateway partner process payments twice while there is only one purchase by the learner	Since there is a single Order ID against the purchase, the learner would have access to the Product. Learner would need to contact their bank that has done the erroneous deduction.	This is an auto reversal from the bank. TAT as per learner's bank.
4	Unavailability of product or Technical Issue delaying product delivery - The learner has purchased the product but is unable to access the course or assessment or Competency Diagnostic	FS Prime to determine the authenticity of the issue. In this case the entire cost of purchase including GST will be refunded to the learner. No payment gateway fee will be charged.	10 calendar days from the date the decision to refund is communicated by FSP to the learner
5	Partner requests for refund to the learner due to other reasons	FS Prime to check if it is a genuine transaction. In this case, the entire cost of purchase including GST will be refunded to the learner	10 calendar days from the date the decision to refund is communicated by FSP to the learner
6	Refund request from Learner for disinterest/ discontinuing of course. The learner does not find the course interesting or has an issue with the quality or is unable to continue with the course/ assessment/ CD	FSP offers  courses which cannot be refunded with reasons of disinterest or Learner unable to continue the course	Not Applicable.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold EdCast and nasscom and their officers, employees, managers, directors, customers, and agents (the “Indemnitees”) harmless from and against any and all costs, liabilities, losses and expenses (including but not limited to reasonable attorneys’ fees) resulting from any claim, suit, action, demand or proceeding brought by any third party against EdCast, nasscom and their Indemnitees arising from any of the following: (i) a breach of this Agreement; (ii) the negligence, fraud, or willful misconduct of you, your agents, or contractors; (iii) incorrect information provided by you in your account or elsewhere; or (iv) a failure by you or your agents, contractors, or invitees to comply with applicable laws and regulations.

15. DISCLAIMERS

Your access to and use of the FSP Platform, Website, and the App or any Content is at your own risk. You understand and agree that the FSP Platform, Website, and the App are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, WE DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We make no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the FSP Platform, Website, or the App or any content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the FSP Platform, Website, or the App or any content; (iii) the deletion of, or the failure to store or to transmit, any content and other communications maintained by the FSP Platform, Website, or the App; and (iv) whether the FSP Platform, Website, or the App will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from us or through the FSP Platform, Website, or the App, will create any warranty or representation not expressly made herein.

EDCAST AND/OR nasscomDO NOT REVIEW, VERIFY, REVISE, ENDORSE, OR OTHERWISE APPROVE ANY CONTENT UPLOADED BY THE USERS, AND COMMUNICATED TO THIRD PARTIES VIA THE WEBSITE, APP, OR PLATFORM, BUT EDCAST WILL REMOVE ANY CONTENT THAT VIOLATES ANY LAWS OR THIS AGREEMENT. UNDER NO CIRCUMSTANCES WILL EDCAST AND/OR nasscom BE LIABLE IN ANY WAY FOR ANY CONTENT POSTED BY THE USERS, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF SUCH CONTENT. THE CONTENT IS SOLELY CREATED BY THE USERS, AND EDCAST AND nasscom SPECIFICALLY DISCLAIM ANY AND ALL ROLE WHATSOEVER WITH RESPECT TO THE CREATION OR POSTING OF SUCH CONTENT.

16. LIMITATION OF LIABILITY

You acknowledge and agree that, in no event will EdCast and/or nasscombe liable to you or any third party for any indirect, punitive, exemplary, incidental, special, or consequential damages whether in contract, tort (including negligence), or otherwise arising out of this Agreement, or the use of, or the inability to use, the Services, Website, App, or FSP Platform, including, without limitation, any information made available through the Website, App, or FSP Platform pursuant to this Agreement. In the event the foregoing limitation of liability is determined by a court of competent jurisdiction to be unenforceable, then the maximum liability for all claims of every kind will not exceed Indian Rupees One Thousand (INR 1000/-) to be borne solely by EdCast. The foregoing limitation of liability will cover, without limitation, any technical malfunction, computer error or loss of data, and any other injury arising from the use of the Services, Website, App, or FSP Platform. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. To the extent that EdCast and/or nasscom may not disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of EdCast and/or nasscom liability will be the minimum permitted under applicable law.

17. TERMINATION

We reserve the right to suspend or terminate your account or cease providing you with access to all or part of the FSP Platform, Website, or the App if GOI withdraws the FSP Program or any part thereof or we reasonably believe: (i) you have violated this Agreement and/or our Privacy Policy; (ii) you create risk or possible legal exposure for EdCast and/or nasscom ; (iii) our provision of the FSP Platform, Website, or the App to you is no longer commercially viable; (iv) there is a breach of security or misuse of the account by you; or (v) you have not paid a Content Partner for the Content. We will make reasonable efforts to notify you of such termination by the email address associated with your account or the next time you attempt to access your account, depending on the circumstances. In all such cases, this Agreement shall terminate, including, without limitation, your license to use the FSP Platform, Website, or the App.

18. ASSIGNMENT AND TRANSFER OF CONTENT

This Agreement is only for your benefit. You shall have no right to assign this Agreement or any benefits or obligation hereunder to any other party or legal entity. Any attempted assignment shall be void. You may not transfer any Content to any other person. Transfer of any such Content will be considered a breach of these Terms of Service and may be a violation of the law. We may terminate your access to the FSP Platform, FSP Program, or any Content. Breach of this Section 16 may subject you to substantial fines.

19. MODIFICATIONS

We reserve the right, at our sole discretion, to change or modify this Agreement at any time. In the event, we modify the terms of this Agreement, such modifications shall be binding on you only upon your acceptance of the modified Agreement. We will inform you about the modifications via email, on the FSP Platform, Website, and the App by posting a modified version of this page, or by a comparable means within a reasonable time period. Your continued use of the FSP Platform, Website, or the App shall constitute your consent to such changes.

20. RELATIONSHIP OF PARTIES

The Parties hereto are independent contractors, and nothing contained herein shall be interpreted as creating any relationship other than that of independent contracting Parties. The Parties shall not be construed as being partners, joint ventures, shareholders, employer/employee, or agent/servant. The User has no power or authority to bind EdCast or nasscom to any obligation, agreement, debt or liability. The User/Subscriber shall not hold itself out as an agent or representative of EdCast or nasscom .

21. GOVERNING LAW

This Agreement, Privacy Policy and the FSP Platform, Website and the App are published by EdCast and are governed by all applicable laws within the territory of India. Each of the Parties to this Agreement consent to the exclusive jurisdiction and venue of the courts located in New Delhi, India for any actions not subject to Dispute Resolution and Arbitration provisions as set forth in Section 21. You agree to comply with all applicable laws of India and the country in which you reside.

22. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH EDCAST AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

1. Binding Arbitration

   In the event of any disputes arising from or related to this Agreement, the Privacy Policy, use of the Website, App, Service or FSP Platform (collectively “Disputes”), the same shall be resolved by way of arbitration in manner provided in Section 20(b) below and the decision of the arbitral tribunal in this regard shall be final and binding.

2. The Indian Arbitration and Conciliation Act, 1996

   Any Dispute shall be referred to the arbitration, of a sole arbitrator appointed mutually. The arbitration shall be subject to the Arbitration and Conciliation Act, 1996 as may be amended from time to time. The seat and venue of arbitration shall be Delhi, India and unless otherwise determined by the arbitrator, each party should bear its own arbitration costs. The proceedings shall be undertaken in English. The arbitration award shall be final and binding on the parties.

23. GOVERNING LAW

This Agreement along with our Privacy Policy constitutes the entire agreement between you and EdCast and supersedes any prior agreements between you and EdCast with respect to the subject matter herein. Our failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, we both nevertheless agree that the court should endeavor to give effect to our intentions as reflected in this provision, and the other provisions of this Agreement to remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the FSP Platform, Website, or the App or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. A party’s failure to act with respect to a breach by the other party does not constitute a waiver of the party’s right to act with respect to subsequent or similar breaches. All the sections intended to survive the termination of this Agreement, including section 12, 14, 19 & 20 shall survive. The section titles in this Agreement are for convenience only and have no legal or contractual effect. Except as explicitly stated otherwise, any notices to EdCast shall be given by RPAD (Registered Post with Acknowledgement Due) requested to at EdCast Asia Private Limited at Unit No. GB 61 to 68 and 86 to 92 Phoenix Paragon Plaza, LBS Marg, Kurla West. Mumbai – 400070. Maharashtra or shall be made via email to support@futureskillsprime.in. Any notices to you shall be provided to you through the FSP Platform, Website, or the App or given to you via the email address or physical address you provide to EdCast during the registration process.